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filler@godaddy.com
Terms and Conditions
Effective Date: 11/11/2015
Welcome to Saged Black Owl. By accessing or using my website www.sagedblackowl.com, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or using my website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree to these terms, please do not use my website.
2. Eligibility
To use my services, you must be at least 13 years old and capable of entering into a legally binding agreement under applicable law.
3. Products and Services
I offer products and services for sale through the website. All descriptions, images, and other content related to my products are provided for informational purposes only and may be subject to change without notice. I reserve the right to refuse or cancel any orders placed with me.
4. Order Processing and Payment
When you place an order, you agree to provide accurate, current, and complete information. I reserve the right to cancel or refuse any order at my discretion, especially in cases of suspected fraud or where an error has occurred in pricing or product availability. Payment for orders must be made through my accepted payment methods, and you authorize me to charge the applicable fees for the items purchased, including taxes, shipping, and handling charges.
5. Shipping and Delivery
I strive to ship your orders as quickly as possible. However, shipping and delivery times may vary depending on your location and the shipping method selected. I am not responsible for delays caused by the courier or events outside our control.
6. Returns and Refunds
I may accept returns and offer refunds in accordance with my Returns and Refunds policy. If you are dissatisfied with your purchase, please contact me within 5 days of receiving the product for instructions on how to return it, if it is eligible.
7. Pricing and Availability
While I make every effort to ensure accurate pricing and availability of my products, I cannot guarantee that errors will not occur. If an error in pricing or availability occurs after your order is placed, I will notify you and offer options for resolution, including a refund or alternative products.
8. Intellectual Property
All content on the website, including text, images, graphics, logos, and trademarks, is owned by Saged Black Owl and is protected by intellectual property laws. You may not use, copy, or distribute any content from my website without our prior written consent.
9. User Conduct
By using my website, you agree to comply with the following rules:
10. Limitation of Liability
To the maximum extent permitted by law, Saged Black Owl will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, products, or services. My liability will be limited to the amount paid for the product or service in question.
11. Disclaimer of Warranties
My website and services are provided "as is" and "as available," without any warranties of any kind, express or implied. I do not guarantee that the website will be error-free, secure, or uninterrupted. You use my website at your own risk.
12. Privacy Policy
Your use of the website is also governed by my Privacy Policy. By using my services, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
13. Amendments to Terms
I reserve the right to update, modify, or change these Terms and Conditions at any time without prior notice. The most current version will be posted on the website with the effective date. By continuing to use the website after such changes, you agree to be bound by the updated terms.
14. Governing Law
These Terms and Conditions are governed by the laws of Ohio, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be resolved in the courts of Cincinnati Ohio.
15. Indemnification
You agree to indemnify and hold harmless Saged Black Owl, its affiliates, officers, directors, and employees from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms and Conditions.
16. Sever-ability
If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable, such provision will be severed from the rest of the Terms, which will remain valid and enforceable.
17. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact me at:
Saged Black Owl
Email: byrdiebirch@sagedblackowl.com
Phone: 978-219-4884
Address: 4853 Kellogg Ave #11, Cincinnati, Ohio 45226
Return and Refund Policy
Effective Date: 11/11/2015
At Saged Black Owl, I want you to be completely satisfied with your purchase. If you are not happy with your order, I offer a 5-day return and refund policy. Please read the following policy to understand the conditions under which returns and refunds are accepted.
1. Eligibility for Returns
I accept returns under the following conditions:
2. Non-Returnable Items
Certain items cannot be returned, including:
3. Return Process
To initiate a return, please follow these steps:
4. Refund Process
Once your return is received and inspected, I will notify you via email of the approval or rejection of your refund.
5. Exchanges
I do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order for the desired product.
6. Damaged or Defective Products
If you receive a damaged or defective product, please contact me immediately at byrdiebirch@sagedblackowl.com with a photo of the damage or defect, as well as your order number. I will offer a full refund.
7. Refunds for Sale and Clearance Items
Sale and clearance items are eligible for refunds only if they are defective or damaged upon arrival. Otherwise, they are considered final sale and cannot be returned.
8. Cancellation of Orders
If you wish to cancel an order, please contact me immediately at byrdiebirch@sagedblackowl.com. If the order has not been processed or shipped, I will cancel it and issue you a refund. If the order has already been shipped, you will need to follow the return process above.
9. Shipping and Handling Fees
Shipping costs for returns are the responsibility of the customer unless the return is due to our error (e.g., wrong item, defective product). I recommend using a trackable shipping service or purchasing shipping insurance for your return, as I cannot guarantee that we will receive your returned item.
10. Changes to This Policy
I reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
11. Contact Us
If you have any questions or concerns about these Return and Refund Polices, please contact me at:
Saged Black Owl
Email: byrdiebirch@sagedblackowl.com
Phone: 978-219-4884
Address: 4853 Kellogg Ave #11, Cincinnati, Ohio 45226
Saged Black Owl
4853 KELLOGG AVE #11, CINCINNATI, OHIO 45226
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